Read the policy before account access
Our Legal notice explains the conditions attached to an account, including identity details, wallet records, device access and requests to change or remove account data. Eligibility depends on local law, and we expect you to check the rules that apply to your location before opening access.
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DANA, OVO, GoPay and QRIS appear as payment context only; your account record still needs to match the details used for verification. If a deposit or withdrawal needs checking, keep the payment receipt and contact us through the account help path. We may ask for details
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that connect the receipt with your account before changing a status. The same policy applies whether you reach the lobby from a phone browser, tablet or desktop.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.